Terms of Service

By accessing this website, submitting an enquiry, or asking us to plan travel, you agree to these Terms of Service. If you do not agree, please do not use the website or our services.

You must be able to enter into a binding agreement under applicable law, or use the website with the involvement of a parent or legal guardian.

NihaoRoam is the trading name of Huanke Technology Co., Ltd., Chengdu. We design and arrange private China travel services based on your interests, schedule, and stated requirements.

A proposed itinerary, estimate, or availability update is not a confirmed booking. A booking becomes binding only when we issue a written booking confirmation. The confirmed itinerary and booking confirmation govern the services for that booking.

You must provide complete, current, and accurate traveller information and promptly tell us about changes that could affect your trip.

You are responsible for passports, visas, health, insurance, vaccinations, personal belongings, and compliance with entry, exit, health, and local travel requirements. We may offer practical guidance, but it is not a substitute for advice from the relevant authorities or qualified professionals.

We aim to keep destination information, sample itineraries, images, and other website content accurate and useful. However, travel conditions, supplier availability, prices, opening hours, and regulations can change. Content on the website is informational and may be updated without notice.

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors. We may change, suspend, or withdraw any part of the website when reasonably necessary.

Hotels, transport providers, guides, restaurants, attractions, and other third parties may provide parts of a trip. Their availability and operating conditions can affect the itinerary.

We may make reasonable changes where needed for safety, operational practicality, weather, government requirements, supplier changes, or events beyond our reasonable control. Where practical, we will explain material changes and discuss suitable alternatives with you.

You may use this website for lawful personal travel-planning purposes. You must not interfere with the website, attempt unauthorized access, submit harmful material, or use automated means to extract content without our written permission.

Unless otherwise stated, the website's text, branding, design, images, and other materials belong to NihaoRoam or its licensors and are protected by applicable intellectual-property laws. You may not reproduce or commercially use them without permission.

To the extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses arising from use of the website or travel services, including losses caused by third-party suppliers or events beyond our reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. You agree to compensate us for reasonable losses resulting from your unlawful use of the website or breach of these Terms.

We may update these Terms from time to time. The effective date at the top of this page shows when they were last updated. Your continued use after an update means you accept the revised Terms.

These Terms are governed by the laws applicable in the People's Republic of China. Any dispute will be handled by the courts with jurisdiction where Huanke Technology Co., Ltd., Chengdu is located, unless applicable law requires otherwise. Questions may be sent to [email protected].